The key to increased productivity is better staff communication

The key to increased productivity is better staff communication

A new report from workplace communications consultancy CHA paints a pictureof a typical workplace where communication initiatives abound but workersstill aren't sure what their organization's plans are or how theircontribution is going to make a difference.

The report's main findings include:
- 60% of workers who are kept in the dark plan to leave in the next twoyears.
- Workers who know what the plan is are five times more likely to bemotivated.
- 65% say too much of the information they get is not relevant to their job.
- Over 80% of workers who receive clear communication are motivated to addvalue; the figure falls to less than 36% in organizations where the communication is confusing.
- Team meetings, leaders' visits and staff conferences are the three most motivating communications tactics.

Colette Hill, chief executive of CHA, says, “There is a clear message inthis data: the power of face-to-face communication should not beunderestimated. Some organizations hide behind high-tech solutions such asvideo and intranet which are not always the right answer. Business leadersneed to become better and more regular communicators.

They need to get outinto the field to have conversations with their employees; they need tobring staff together to share ideas and plans; and they need to ensureleaders at every level in their organization see employee communication as avital part of their day job.”

Source: "A little more conversation: Employee communications approaches and their impact" http://www.chapr.co.uk